SMS Terms

Effective date: November 5, 2026 Last updated: November 5, 2026

These SMS Terms govern text messages (SMS and MMS) and WhatsApp updates sent by CubitPack LLC ("CubitPack", "we", "us" or "our") to customers and quote requesters who ask to hear from us by text.

1. What CubitPack text messages cover

Program name: CubitPack Quote & Order Updates

When you opt in to text messages from CubitPack, we text you only about your active packaging inquiry or order, including:

• Fast quote replies and spec clarifications from your packaging specialist
• Notifications when your custom dieline, digital proof or 3D mockup is ready to review
• Production milestones, shipping confirmations and live carrier tracking links
• Direct 1-on-1 replies when you text a question to your dedicated account manager

We do not send cold SMS blasts or unsolicited third-party promotions.

2. How you opt in

You join CubitPack text updates only when you choose to:

• Check the optional SMS consent box on our quote or request form ("Text me about my quote. Msg & data rates may apply. Reply STOP to opt out."), or
• Send us the first text or WhatsApp message at (785) 274-9175 asking for help with a quote or order.

Opting in to text messages is completely optional and is never a condition of getting a quote or buying custom packaging from CubitPack. If you leave the SMS box unchecked, we send your quote, proofs and tracking updates by email instead.

3. Message frequency, rates and carrier notice

• Message frequency varies based on your active quote conversation, proof revisions and order milestones.
• Message and data rates may apply depending on your mobile carrier plan.
• Supported across major and regional US wireless carriers. Wireless carriers are not liable for delayed or undelivered messages.

4. How to stop texts (STOP) or get help (HELP)

• To opt out at any time: Reply STOP (or END, CANCEL, UNSUBSCRIBE or QUIT) to any text from (785) 274-9175. You will receive one final confirmation text letting you know you have been unsubscribed, and no further SMS messages will be sent unless you opt back in.
• To get help: Reply HELP to (785) 274-9175, call us 24/7 at (785) 274-9175, or email hi@cubitpack.com.

5. Strict mobile number privacy

Your phone number stays strictly between you and CubitPack. No mobile phone numbers, text message content or SMS opt-in consent data will ever be sold, rented or shared with third parties or affiliates for marketing or promotional purposes. Subcontractors that deliver telecom routing on our behalf may process message transmission solely to deliver our messages to you. For broader data practices, see our Privacy policy.

6. WhatsApp conversations

If you message us on WhatsApp at (785) 274-9175 or ask your account manager to send proofs and production photos on WhatsApp, the same opt-out and no-marketing-sharing rules apply: simply message STOP or ask your account manager to switch back to email at any time.

7. Contact us

• Company: CubitPack LLC (New York limited liability company)
• Address: 228 39th St, Brooklyn, NY 11232, USA
• Email: hi@cubitpack.com
• Phone, SMS & WhatsApp: (785) 274-9175 (24/7)